Latest research report: The Upside-Down People System - 23 organisations, 130,067 employees, zero hit top maturity.

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Maria
Paviour's
OPTIMISM CONSULTING Established 1994

What is right is also what works.

Applying science to human performance.

The Upside-Down People System.

Why today’s approach to wellbeing and performance is producing the outcomes organisations are trying to prevent

130,067 employees assessed across 23 organisations

Drawing on Human Capital Intelligence audits from 23 UK organisations and over 130,000 employees, we reveal why today's approach to wellbeing and performance is producing the very outcomes it's meant to prevent.

Published 21 June 2026 in partnership with the Policy Liaison Group on Workplace Wellbeing

Consultancy, research, solutions.

We're a team of expert consultants, equipped with years of real-world experience and science-based tools to help you access the finance-grade people data you need for your organisation to flourish. We measure Human Capital Intelligence (HCI): the cognitive capacity your people can deploy; the value it creates; and the factors that help or hinder it — and we give your people the tools to measure it themselves.

The problems facing leadership

  • When organisations fail with their people data, it's the individuals suffer.

  • Presenteeism can go undetected, strain is caught late, and the blockages of human potential are left unabated

  • Without sophisticated, evidence-based data, leadership decisions are uninformed, ineffective, and costly.

The solution: HCI.

  • Explore the layers of your organisation with a forensic understanding of your people's wellbeing dynamics and business impact

  • Drive value creation with intelligently parsed data streams, upskill your leaders with tailored training

  • Equip your people with effective data, tools and resources to succeed, with maximum empowerment and minimal dependency

What does this look like?

Measuring what matters: the Human Capital Intelligence Audit

An HCI audit is a forensic and evidence-based way to understand if your data is sophisticated enough for finance-grade strategic and tactical decisions.

Without a clear understanding of this, value creation, risk mitigation, as well as wellbeing liability and costs will all be up in the air, and even drive a hole in your key business outcomes. An HCI audit is the best tool for a layered insight into the quality of your data, both strengths and shortcomings.

At the cutting edge of wellbeing research, your organisation may qualify for our free HCI audit. Arrange a free meeting with our team to find out more.

Without finance-grade people data, your organisation's mission could be at risk.

Book your audit
Example HCI audit report

“The report back from our HCI Audit was fascinating. Every feedback conversation we had gave me goosebumps as it was so aligned with everything I had been thinking, but didn't have the science or the language to describe it until now. This is a massive game-changer for our Council.”

LOCAL AUTHORITY CLIENT

Science meets success

"We are a team of experts who enable Business leaders to leverage science and economics to build sustainable, dynamic organisational growth and success which has a powerful and net positive impact on people and the world."

Maria Paviour, Occupational Psychologist and Founder

Ready to protect your people and your purpose?

Build a workforce strategy that’s evidence-based, credible and truly aligned with what your organisation stands for.

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